1. Who We Are
DreamFlyScreen (“we”, “us”, “our”) is a fly screen installation company based in Dubai, UAE. Our registered address is 46 28C Street, Deira, Dubai, UAE. Website: https://dreamflyscreen.com. Contact: Contact@dreamflyscreen.com | +971 58 632 5171.
2. What Information We Collect
We may collect the following personal information when you contact us, submit a quote request, or use our website:
- Name and contact details (phone number, email address, postal address)
- Property details you provide for measurement and quotation purposes
- Communication history (WhatsApp messages, emails, contact form submissions)
- Technical data collected automatically: IP address, browser type, pages visited, and referring URLs (via cookies and analytics tools)
3. How We Use Your Information
We use your personal data for the following purposes:
- To respond to enquiries and provide quotations
- To arrange and carry out fly screen measurements and installations
- To send service-related communications
- To improve our website and services
- To comply with legal obligations under UAE law
4. Legal Basis for Processing
We process your personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL). Our legal bases for processing include: (a) your consent; (b) performance of a contract or pre-contractual steps at your request; (c) compliance with a legal obligation; and (d) our legitimate business interests.
5. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information with trusted service providers who assist us in operating our business (e.g. email providers, analytics platforms), subject to confidentiality agreements. We may also disclose your data where required by UAE law or a competent authority.
6. Cookies
Our website uses cookies to enhance your browsing experience and collect anonymous analytics data. You may disable cookies through your browser settings; however, this may affect the functionality of certain parts of our site.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by UAE law. Customer records related to completed installations are retained for a minimum of five (5) years for warranty and legal purposes.
8. Your Rights
Under UAE Federal Decree-Law No. 45 of 2021, you have the right to: access your personal data; request correction of inaccurate data; request deletion of your data where legally permissible; withdraw consent at any time; and lodge a complaint with the UAE Data Office.
To exercise any of these rights, please contact us at Contact@dreamflyscreen.com.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date of the most recent revision will be shown at the top of this page. Continued use of our website following any changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
DreamFlyScreen
46 28C Street, Deira, Dubai, UAE
Email: Contact@dreamflyscreen.com
Phone: +971 58 632 5171
WhatsApp: +971 58 632 5171
Last updated: June 2026